QuizPro, LLC ("QuizPro," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and related services (collectively, the "Service"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access or use the Service.
1. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Service, and information from third-party sources.
A. Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, and password.
- User Content: We collect the files (such as PPTX, PDF, DOCX) and text that you upload, paste, or otherwise provide to the Service for the purpose of generating quizzes.
- Interaction Data: We collect your answers to quiz questions, your interactions with our AI chat feature, and any feedback you provide.
- Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
B. Information We Collect Automatically
- Usage and Log Data: We collect information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.
- Device Information: We collect information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Service, to maintain your session, and to provide and improve our features.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, maintain, and improve our Service.
- Generate quizzes, grade responses, and provide performance analytics as requested by you.
- Personalize your experience and provide tailored content and features.
- Train, fine-tune, and enhance our artificial intelligence models to improve the accuracy, relevance, and quality of the Service.
- Communicate with you, including sending you technical notices, updates, security alerts, and administrative messages.
- Respond to your comments, questions, and requests and provide customer service.
- Monitor and analyze trends, usage, and activities in connection with our Service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of QuizPro and others.
- Comply with legal and regulatory obligations.
3. How We Share and Disclose Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. This includes cloud hosting providers (e.g., Render), database providers, and AI model providers (e.g., Google). These providers are contractually obligated to safeguard your data and are not permitted to use it for their own purposes.
- With Educators/Instructors: If you join a class or course within the Service, your performance data (such as quiz scores and topic mastery) will be shared with the educator or instructor who manages that class.
- For Legal Reasons: We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
- In a Business Transfer: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with your consent or at your direction.
4. Data Security and Retention
We implement reasonable administrative, technical, and physical security measures designed to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as is necessary to provide the Service to you and for our legitimate business purposes, such as to comply with our legal obligations, resolve disputes, and enforce our agreements. User Content uploaded for quiz generation may be deleted from our active systems in accordance with our data management policies after it is no longer needed to provide the Service.
5. Children's Privacy
Our Service is not directed to or intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information in violation of our Terms of Service, we will take steps to delete such information. If you believe we might have any information from or about a child under 13, please contact us immediately at legal@quizpro.org.
6. Your Privacy Rights and Choices
You have certain rights and choices regarding your personal information:
- Account Information: You may access, update, or correct your account information at any time by logging into your account or by contacting us. If you wish to delete your account, please email us at legal@quizpro.org.
- Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
- Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information, including the right to know, delete, and correct your information, and the right to opt-out of the "sale" or "sharing" of your personal information. We do not sell your personal information. To exercise your rights, please submit a verifiable request to us by emailing legal@quizpro.org. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
7. International Data Transfers
QuizPro is based in the United States, and we process and store information on servers located in the United States. By accessing or using the Service, you consent to the processing and transfer of your information in and to the United States and other countries, where you may not have the same rights as you do under local law.
8. Changes to This Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: legal@quizpro.org.